FAQ PAGE
Frequently Asked Questions
About Our Products
Q: Are your fabrics authentic Indian textiles?
A: Yes. We source pure cottons, silks, and traditional Indian fabrics directly. Every piece features authentic materials.
Q: Is the embroidery handwork?
A: Most of our pieces feature handwork or a combination of hand embroidery and traditional techniques. Product descriptions specify the type of work for each piece.
Q: Do sarees come with stitched blouses?
A: Sarees come with unstitched blouse pieces (0.8m fabric). This allows you to customize the blouse to your measurements and style preferences with your tailor.
Q: What's the difference between a kurti and a kurta set?
A: A kurti is a standalone top you can pair with bottoms of your choice. A kurta set includes the top plus coordinated bottoms (palazzo, pants, or churidar) and often a dupatta.
Ordering & Payment
Q: What payment methods do you accept?
A: Credit/Debit Cards, UPI, Net Banking, Digital Wallets, COD if applicable
Q: Is my payment information secure?
A: Absolutely. We use secure payment gateways with industry-standard encryption to protect your information.
Q: Do you offer gift wrapping?
A: Currently not available, but our pieces arrive in beautiful packaging suitable for gifting.
Q: Can I order in bulk for weddings or events?
A: Yes! For bulk orders, contact us at information@koshthh.com or +91 7769820393 with your requirements, and we'll provide special assistance and pricing.
Shipping & Delivery
Q: Where do you ship?
A: We ship PAN India and also deliver Internationally.
Q: How long does delivery take?
A:
- Metro cities: 3-5 business days
- Other locations: 5-7 business days
- Remote areas: 7-10 business days
You'll receive tracking information once your order ships.
Q: Can I track my order?
A: Yes. You'll receive a tracking link via email and SMS once your order is dispatched